What fraud prevention tactics delivered the lowest theft rates among 2026 winners?

Arrive Logistics achieved a 0.0004% full-load theft ratio and ITS Logistics recorded a 0.004% critical incident rate. Both rely on layered approaches: (1) rigorous third-party carrier vetting and SOC II compliance, (2) 90%+ of loads on long-term core carriers with deep tenure, (3) human-in-the-loop verification complementing technology, and (4) proprietary TMS systems with integrated monitoring of dormant and active carriers. Arrive's team includes 60+ risk and compliance professionals; ITS leverages multiple ELD and carrier platforms (GenLogs, Highway, Carrier411) integrated into proprietary systems.

How do zero-trust identity protocols prevent double brokering and rate confirmation fraud?

Werner Enterprises' Secure Ratecon Protocol (Carrier Bridge) replaces vulnerable email-based rate confirmations with secure, unique links protected by Okta-based multi-factor authentication requiring hardware tokens, push notifications, or phone verification. This eliminates email interception—a primary vector for identity theft and double brokering. Since implementation, Werner recorded zero trailer thefts involving carriers with compromised email accounts. Highway's Carrier Identity® platform applies similar principles by cross-referencing DOT/MC data, insurance, and behavioral signals in real-time to flag ownership-change fraud, identity theft, and spoofed communications before loads are tendered.

What role does industry collaboration play in the award winners' fraud reduction results?

Award winners actively share intelligence with law enforcement, industry platforms, and competing logistics providers. Uber Freight partnered with CargoNet, Highway, Carrier411, and the DOT, contributing to a major federal cargo theft ring indictment; ITS is a beta partner with GenLogs and shares best practices at conferences; Highway cross-references multi-point identity verification data. This collaboration enables rapid detection of emerging fraud tactics—Highway's platform blocked 527,940 fraudulent inbound emails in Q1 2026 (up 49.9% year-over-year) and flagged 2,256 identity theft instances through aggregated visibility.

How are companies measuring fraud prevention effectiveness and ROI?

Winners track multiple metrics: load theft ratios (Arrive: 0.0004%), critical incident rates (ITS: 0.004%), fraud incidents reduction (Uber Freight: 20% reduction despite 11% market increase), monthly fraud rate per 10,000 loads (Uber Freight: 84% reduction 2023-2025), ELD connectivity (ITS: 99%), and load tracking coverage (ITS: 99.2%). Beyond incident counts, companies measure claims cost reduction, carrier tenure on core networks (80%+ five-year+ tenure at ITS and RXO), and forensic audit trail completeness. ROI extends to carrier satisfaction—RXO's AI-powered carrier grading and rewards programs support honest carriers while flagging high-risk affiliates.

What operational challenges emerge when implementing enterprise-grade fraud prevention?

Award recipients acknowledge that effective fraud prevention introduces deliberate operational friction—extra verification steps, multi-factor authentication, dedicated compliance teams, and rigorous new-carrier vetting. This requires significant organizational investment: Arrive maintains 60+ risk, compliance, and claims professionals; RXO deploys separate Carrier Sales and Carrier Compliance teams led by 15+ year veterans. However, winners demonstrate that this friction is offset by measurable cargo loss reduction, lower claims costs, and competitive advantage. The trade-off is speed versus security; winners prioritize security-first approaches (e.g., ITS's 99.2% load tracking coverage proves real-time monitoring need not sacrifice operational velocity).

Risk & Disruption

High Impact

Freight Fraud Fighters: 2026 Award Winners Reduce Theft by 60%+

May 21, 2026

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The signal

FreightWaves has recognized six organizations as leaders in combating freight fraud through the 2026 Fraud Fighters Awards. Winners span both logistics operations (Arrive Logistics, ITS Logistics, RXO, Uber Freight, Werner Enterprises) and solution providers (Highway), each demonstrating measurable results in preventing cargo theft, double brokering, identity theft, and related supply chain fraud schemes that cost the industry billions annually. The award recipients showcase a convergence toward **multi-layered defense strategies** combining human expertise, advanced technology, and rigorous carrier network management.

004% critical incident rate via people-plus-process-plus-technology integration; Uber Freight reduced fraud incidents by 20% despite an 11% market-wide increase; and Werner pioneered zero-trust rate confirmation delivery eliminating email interception attacks. These outcomes underscore that sustained fraud reduction requires structural operational commitment, not point-in-time solutions. For supply chain professionals, this recognition signals an industry inflection point: **fraud prevention has become a core competitive differentiator** alongside cost and service.

Companies investing in carrier identity verification, real-time behavioral monitoring, dedicated compliance teams, and cross-industry intelligence sharing are achieving measurable risk reduction. The convergence of these practices—SOC II certification, multi-factor authentication, carrier grading algorithms, and proactive law enforcement coordination—establishes an emerging standard of care that organizations will increasingly be expected to adopt.

#freight-fraud-prevention

#cargo-theft

#double-brokering

#carrier-identity-verification

#supply-chain-security

#fraud-fighters-awards

#identity-theft-prevention

#carrier-onboarding

#logistics-compliance

#zero-trust-security

Frequently Asked Questions

What This Means for Your Supply Chain

Simulation Suggestion

this month

What if your carrier network experiences a 15% increase in fraud attempts in Q2?

Simulate a scenario where identity theft, double brokering, and cargo theft attempts increase 15% across your carrier network in the next quarter. Assume your current fraud prevention infrastructure (carrier vetting, monitoring, MFA protocols) remains static. Model the impact on: (1) incident response capacity and time-to-resolution, (2) monthly fraud rate per 10,000 loads, (3) claims costs and insurance premium pressure, and (4) carrier trust and retention if fraudsters exploit your network. Compare outcomes under different mitigation strategies: hiring additional compliance staff, upgrading to multi-layer identity verification (like Highway's platform), or restricting network to long-term core carriers only.

Run this scenario

Simulation Suggestion

strategic

What if you adopt a core carrier model restricting 90% of loads to long-tenure partners?

Simulate adopting Arrive and ITS's core carrier strategy—concentrating 90%+ of loads on carriers with 5+ year tenure and rigorous vetting history (as opposed to open carrier networks). Model impacts: (1) capacity availability and rate pressure, (2) geographic coverage (especially secondary lanes and remote regions), (3) fraud incident rates and claims costs, (4) carrier satisfaction and loyalty, (5) onboarding and relationship management overhead. Test variations: 80% vs. 90% core allocation, tiered capacity commitments, dynamic carrier scoring that can elevate new partners to core status faster, or regional core/open mix strategies.

Run this scenario

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