PAT Express Marks 20 Years with New Furniture Install Capability

PAT Express, a regional logistics provider, is marking its 20th anniversary by adding furniture installation services to its portfolio. This service expansion reflects a strategic shift in the last-mile delivery market, where companies increasingly recognize that handling goods to the customer's door is no longer sufficient—installation and white-glove services have become competitive differentiators. The expansion into furniture installation is particularly significant given the sustained demand for furniture delivery driven by e-commerce growth and remote work trends.

For supply chain professionals managing furniture retail or e-commerce logistics, this development signals that regional carriers are stepping up capabilities to compete with larger national players and specialized installation networks. This milestone also underscores how regional logistics providers are evolving their business models. Rather than simply transporting goods, providers like PAT Express are capturing additional value through integrated services.

For shippers and retailers, this means more options for end-to-end solutions without requiring separate contractors, potentially reducing coordination complexity and improving customer satisfaction metrics.