Air Canada Cargo Deploys New Cargospot Neo Platform

Air Canada Cargo has completed a lengthy four-year evaluation process and selected CHAMP Cargosystems' Cargospot neo platform to replace its legacy cargo management system. This platform will handle operations, commercial functions, and revenue accounting across the carrier's global cargo business. The decision represents a significant investment in modernizing Air Canada's cargo infrastructure to enhance efficiency and competitiveness in the air freight market.

For supply chain professionals, this development signals the broader industry trend toward cloud-based, integrated cargo management solutions that consolidate multiple operational functions into unified platforms. The extended evaluation timeline—spanning four years—reflects the complexity and risk considerations involved in migrating critical infrastructure at a major international carrier, particularly the need to maintain operational continuity while implementing enterprise-wide systems. The implementation of Cargospot neo positions Air Canada Cargo to improve visibility, streamline workflows, and enhance revenue management capabilities.

This modernization addresses growing demand for real-time cargo tracking and better integration between sales, operations, and finance functions—critical capabilities in an increasingly digital air freight environment.