Why is SPM Consulting taking a user-first approach to app development rather than defining features in advance?

The company recognizes that transport operators increasingly rely on digital technology for daily operations but believes existing solutions may not fully address actual user needs. By gathering direct feedback from drivers and logistics professionals before prioritizing development features, SPM Consulting can ensure the new application delivers practical, high-value functionality that genuinely solves industry pain points.

Who is eligible to participate in the survey, and what perspectives are they seeking?

The survey welcomes participation from HGV drivers, van drivers, couriers, transport company owners, fleet managers, freight forwarders, and other logistics professionals. SPM Consulting is explicitly seeking a broad cross-section of the industry to capture diverse experiences, frustrations with current apps, and feature requests from multiple job functions and perspectives.

What language options are available for survey participants?

The survey is available in 12 language versions, including English. This multilingual approach reflects the company's recognition that the road transport workforce across Ireland and the UK includes professionals from diverse linguistic backgrounds, ensuring accessibility and comprehensive feedback collection.

How might improved logistics app features reduce operational friction for transport companies?

The article suggests that better digital tools could make aspects of daily work easier, reduce frustrations with current systems, and improve communication between transport operators and drivers. Streamlined digital solutions could potentially improve route efficiency, delivery coordination, and day-to-day operational management.

When will the new app be available, and how will feedback influence the timeline?

The article does not specify a release date or development timeline. SPM Consulting's stated priority is gathering comprehensive user feedback to inform which features should be prioritized; the volume and nature of feedback will likely influence how the company phases development and deployment.

Technology & Innovation

Moderate

Irish Consultancy Surveys Drivers on New Logistics App Features

Oct 21, 2026

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The signal

SPM Consulting is conducting a broad industry consultation to inform the development of a new transport and logistics application, inviting participation from HGV drivers, van drivers, couriers, fleet managers, and freight forwarders across Ireland and the UK.

Rather than pre-determining features, the company is prioritizing user feedback to identify practical daily challenges and frustrations with existing digital tools.

The survey is available in 12 language versions, recognizing the linguistic diversity of the workforce, and the company is encouraging widespread participation to ensure multiple perspectives inform the final product roadmap.

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#ireland-uk-logistics

#industry-consultation