#e-commerce-returns
(4 articles)Retail's $850B Returns Crisis Stems from Freight, Not Customer Service
A new ITF Group report identifies a critical structural issue in retail reverse logistics: the $849.9 billion annual returns problem is fundamentally a freight decision problem, not a customer service
USPS Loses $163M as E-Commerce Shippers Exploit Returns System
The U.S. Postal Service's inspector general has documented a systemic abuse of the returns infrastructure where e-commerce shippers and fulfillment centers intentionally refuse undeliverable packages
Tariff Fears Drive Retail to Stock Halloween Candy in Summer
Retailers are deliberately stocking Halloween candy and seasonal goods months early, a phenomenon dubbed "summerween", driven by tariff uncertainty and the desire to lock in favorable import costs bef
Electronics Returns Now a Year-Round Warehousing Challenge
The traditional seasonal return surge that peaked in January has fundamentally transformed into a persistent, year-round warehousing problem for the electronics industry. This structural shift reflect