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(2 articles)Technology & Innovation
High ImpactOct 15, 2026CMA CGM Scales AI Voice Agent to 20 Countries by End 2026
CMA CGM and HappyRobot are significantly scaling an AI voice agent deployment across 20 countries by end of 2026, following successful pilots in sales, customer service, and finance. The Eva AI agent
DataPortuaria#ai-voice-agents#customer-service-automation#cma-cgm
Technology & Innovation
Low ImpactOct 14, 2026CMA CGM expands AI voice solution with HappyRobot
CMA CGM is expanding deployment of a tailored multilingual AI voice solution developed in partnership with HappyRobot, building on successful pilots across sales, customer service, and finance functio
The Loadstar#ai-automation#voice-technology#customer-service