Shippers Shift Contracts to Forwarders Proving Resilience in Crisis
Get tomorrow's supply chain signal
Daily supply-chain brief. Free, unsubscribe anytime.
The signal
Major international shippers are fundamentally reshaping forwarder procurement decisions based on crisis performance rather than rate alone. Executives from Veralto, Lockheed Martin, and GE Vernova revealed that providers demonstrating creative problem-solving during disruptions: like maintaining contracted rates during capacity crunches in China: earn significantly larger volume allocations in subsequent contract negotiations.
This represents a structural shift in how shippers evaluate logistics partners, with loyalty and relationship quality now influencing awards beyond traditional competitive tender processes. However, forwarders are simultaneously failing to deliver on customer-facing technology and operational visibility, creating a critical gap between executive promises and ground-level performance that shippers find increasingly frustrating.
Companies affected by this story:
Frequently Asked Questions
What This Means for Your Supply Chain
What if your current forwarders lose contract renewals due to poor crisis performance?
Simulate the impact of losing 30-50% of volume allocated to primary forwarders based on their operational response during disruptions. Model the cascading effects on primary forwarder utilization, alternative carrier selection, rate negotiations, and service level recovery timelines as secondary forwarders absorb displaced volume.
Run this scenarioWhat if you shift 40% of air cargo to ocean freight for predictability?
Simulate converting 40% of current airfreight volumes to ocean freight based on Veralto's strategy of trading speed for consistency. Model impacts on total landed cost, inventory carrying costs, working capital requirements, demand planning buffers, and ability to serve time-sensitive customers across different product categories and service levels.
Run this scenarioWhat if your forwarders lack capability to handle increased regulated defense cargo volume?
Simulate the constraint of having insufficient forwarders with defense cargo regulatory expertise as production ramps up. Model the bottleneck effect on your ability to increase defense shipment volumes, the cost premium required to access qualified providers, the lead time extension for complex shipments, and the risk of supply chain disruption if primary defense-capable forwarders become capacity-constrained.
Run this scenarioRelated Articles
Fresh Produce Shippers Demand Better Visibility to Cut Delays
Oct 27, 2026
Airlines Add Winter Freighter Capacity as Forwarders Face Seasonal Squeeze
Oct 20, 2026
AI Automation Could Double Operating Results for Freight Forwarders
Oct 20, 2026
Get the daily supply chain briefing
Top stories, Pulse score, and disruption alerts. No spam. Unsubscribe anytime.
