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#service-quality
(2 articles)Technology & Innovation
Low ImpactSep 23, 2026SEKO Logistics Achieves Record +81 Net Promoter Score
SEKO Logistics has achieved a record Net Promoter Score (NPS) of +81, signaling exceptionally high customer satisfaction and loyalty within the third-party logistics sector. This milestone reflects su
Business Wire#customer-satisfaction#nps-score#logistics-performance
Shipping & Freight
ModerateJul 8, 2026FedEx Freight Spin-Off Drives Customer Experience Improvements
FedEx Freight has reported positive customer experience metrics in the period following its spin-off from FedEx Corporation, signaling that organizational independence may be delivering operational be
Global Trade Magazine#fedex-freight#ltl-carrier#spin-off